Drop your use of discipline up to 95%
The product of Montana Consulting Group, Turnaround Interview is a carefully-structured method for managers to help employees end problem behavior at work. The technique is suitable for minor-but-recurring problem behaviours such as lateness, missing deadlines, and taking liberties with policies and rules.
Importantly, Turnaround Interview is not discipline and avoids an adversarial dynamic between managers and employees. What it does do is elicit specific, concrete commitments from employees to fix a problematic habit without the use of threats.
“This was by far the most informative and useful course I have attended in my 15-20 years of training. A must for anyone supervising a workforce.”
— Toronto-based production manager
And because it’s effective with the vast majority of people, Turnaround Interview will significantly reduce the number of employees caught up in your organization’s disciplinary process. This alleviates costs and headaches for employers by reducing grievances, improves relations between managers and employees, and generally boosts morale at all levels of the organization.
