PBLR is designed to help union reps and managers work together using the same logical principles arbitrators rely on to resolve everyday disputes under a collective agreement. It’s a practical, straightforward approach rooted in logic, not conflict or emotion. Along the way, it also clears up common misconceptions that often lead to costly disagreements.

Across 140+ lessons, you’ll hear the word “principle” often. You will learn what they are and how they apply. We didn’t invent them—we’ve gathered them from decades of arbitration decisions and real-world practice and turned them into a clear, practical resource for non-lawyers on both sides of the table.

You can go through the 15 chapters like a course or jump straight to the topic you need. Whether it’s an accommodation request, discipline case, contract interpretation, or job competition issue, PBLR offers guidance to help you reach a confident, principle-based solution.

This course isn’t about forcing compromise. Instead, it shows what arbitrators consistently look for—because there’s no “union version” or “employer version” of labour relations. There’s just the version grounded in principles that hold up to scrutiny. And that’s what fosters mutual respect between the parties.

Watch the video on the left for a better understanding!

Have a look at the table of contents!

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Consider the cost of a single grievance arbitration. Between the arbitrator’s fees, legal representation, witness time, and internal prep work, one case can easily cost from $15,000 to $25,000 for both the union and the employer.

Now imagine if the manager and union rep involved had been working from the same shared principles from the beginning and using the same framework arbitrators use to assess cases. That’s what PBLR offers.

By giving users immediate access to clear, reliable guidance on interpreting collective agreement provisions, assessing rights and obligations, and understanding what must be asked, proven, or documented, etc., PBLR helps both sides recognize when they have a strong case, when they don’t, and where the solution lies.

The result? More issues get resolved early, more confidently and respectfully, and without arbitration. Renewing PBLR means ongoing access to an inexpensive resource that can prevent costly disputes before they escalate.

The Principle-Based Labour Relations (PBLR) platform is more than just a one-time training program — it’s a trusted, go-to resource for managers and union reps when real issues come up in the workplace.

While each video lesson is short (typically 2 to 8 minutes, plus a written summary), the full course adds up to over 10 hours of content across 14 chapters and around 150 lessons. That’s a lot to absorb and remember — and realistically, no one will retain it all.

That’s why ongoing access is so valuable. When a situation arises and you think, “I remember we covered this, but I can’t remember the details,” PBLR gives you an immediate way to revisit that advice.

Renewing your account means continued access to a practical, principle-based tool you can rely on whenever you need it. PBLR helps individuals and organizations get labour relations right.